With the increasing role of technology in our everyday lives and the vast amount of technology vendors that exist, it can be very challenging to choose the right vendor and maintain a relationship with them. Not all vendors or technologies are created equal and their products, services, prices and customer service levels will all vary extensively.
Doing the research to see which vendor is the best fit for your company’s needs can be extremely time consuming. Most companies deal with several vendors and to get the best out of your technology, you need to separate the champs from the chumps. That’s where Zarr Tech comes in with our vendor management service. We save your time by doing all the research to select only the best technology vendors and keep up to date with all their newest products and services. By already knowing your company’s goals, we manage the best technology vendors for your company’s specific needs.
We are very selective when choosing which technology vendors to work with. One of the first things we look for is if the vendor is knowledgeable and committed. What is their expertise level? Are they willing to do whatever it takes to provide you the best solution and be there when you need them most? Can they back up their claims with proven results? A lack of technological knowledge can prevent you from knowing if you are working with a knowledgeable technology company or if they’re taking you for a ride. For instance, if you need your printer fixed and the printer service company tries to upsell you, then they’re not serving you; they’re using you. If they can’t distinguish between their needs and your needs then you are working with the wrong company. When working with Zarr Tech, we’re dedicated to focusing on your needs and find technology vendors that can apply the same dedication.
One of the biggest benefits of using Zarr Tech to manage your vendors is the single point of contact. If you use multiple vendors for multiple solutions you already know how difficult it is to communicate with so many different account reps. By taking advantage of our vendor management, we’ve already built up the relationship with only the best vendors so we know that you’ll be getting the best customer service and pricing from them and us. This is especially important when you are having an issue and need to deal with product support. By having Zarr Tech handle all communication with the technology vendors, whenever you need assistance you will only have to deal with our friendly professional team.
At Zarr Tech, we take pride in becoming the only IT vendor you will ever need to call. We provide vendor relationships to meet your technology needs and work to get you the best solution at the best price. Give us a call at 1-800-324-0372 to equip your business with the best service possible for your company’s technology.