There’s a lot of talk around what seem to be the new buzzwords in IT: managed IT services. But much like any other word or phrase that becomes popularized, it takes on varying meanings. To be clear, managed IT services is defined as offloading certain IT operations to a service provider.
The scope of these operations may include security, data backup and recovery, and other infrastructure needs. Regardless of the operations being offloaded, the service provider becomes responsible to supply ongoing monitoring of the systems as well as to resolve any issues that may arise. Read more